Articles

Consider These Things When Checking a Bag for Your Next Flight

Do I check-in a bag, or do I not? Before making that critical decision, keep reading 🙂 Getting yourself from A to B, on-time safely, is something airlines do for us thousands of times a day. The execution of logistics, staffing, and scheduling that has to be run perfectly to do this is no easy task.

Hotel GM’s: Looking for an Operational Efficiency Boost?

There are roughly 133,000 hotels in the U.S. alone. On average, hotels collect anywhere between 20 to 200 found items per month. In this blog, I’m going to break down the time-sunk economics that Lost & Found brings to a fast-paced hotel staff that is trying their best to wow customers at every touch-point while running a profitable business.

Football is BACK: Let’s Not Fumble at the Lost & Found Touchpoint

Click-clack, football is BACK! College football is days away from its season opener, and the NFL’s pre-season is now concluding. NFL stadiums are coming back at full capacity again (thankfully!), but with that comes an all-out blitz of lost items for stadium operations teams to manage.

Boomerang Bonanza – Miami 2022 (Year 1)

We’re now a team of nearly a dozen, and we brought *most* of the team together to Miami, Florida (Boomerang HQ) to enjoy some quality time together looking back on how far we’ve come and take a moment to celebrate that together.