
Uber, Lyft, and Airbnb’s Lost & Found Nightmare Is No Secret—Who Will Fix It First?
Boomerang CEO Skyler Logsdon shares his take on why Uber, Lyft, and Airbnb earn the top spots for the worst existing Lost & Found experiences for ALL INVOLVED.
Boomerang CEO Skyler Logsdon shares his take on why Uber, Lyft, and Airbnb earn the top spots for the worst existing Lost & Found experiences for ALL INVOLVED.
Each recovered item, no matter its size or value, represents a meaningful moment for someone. From expensive valuables to irreplaceable sentimental items, Boomerang ensures the recovery process is seamless and magical for everyone involved.
Fixing Lost & Found isn’t just about logistics. It’s about winning over customers by turning a stressful situation into a magical moment. The airline that gets this right won’t just recover lost items—they’ll recover trust, loyalty, and a competitive edge.
Lost & Found departments have long been a cornerstone of customer service, whether in airports, stadiums, hotels, or entertainment venues. However, few organizations ask the question: is our Lost & Found operation secure? Without the right safeguards, your Lost & Found could become a honeypot for scammers.
2024 has been a pivotal year for Boomerang—a true break-out year in our mission of solving Lost & Found.