According to CEO and Co-founder Skyler Logsdon, lost & found isn’t just about returning items—it’s about building trust. Every successfully returned wallet, phone, or wedding ring strengthens the relationship between a business and its customer.
Boomerang, a Lost & Found platform for businesses across travel, sports, entertainment, and hospitality, is using AI and machine learning to redefine and advance the speed of lost item recovery, turning frustrating moments into opportunities for joy and connection.
We’ve all lost something important to us, and if we are lucky we’ve experienced the joy when we’ve been reunited with the item. It’s why Miami-based Boomerang exists: to reunite people with their items.
Once a year, we come together for our annual Boomerang Bonanza, a tradition that brings our team to a different location each time. This year, we took over the stunning Los Angeles suburb of Ojai, CA.
Boomerang CEO Skyler Logsdon shares his take on why Uber, Lyft, and Airbnb earn the top spots for the worst existing Lost & Found experiences for ALL INVOLVED.
