Digital transformation can be uncomfortable for businesses as they adjust to new processes, but the bottom line is that ultimately, it benefits both customers and companies. These innovations challenge traditional methods and encourage entire industries to evolve, leveraging strong data analytics while doing so.
Oftentimes, Lost & Found lacks a strong internal process and integrity checks and balances, leaving the Lost & Found department without a performance feedback loop and any business insights to use… until now.
In January 2023, Syracuse Hancock International Airport (SYR) enhanced its Lost and Found operation and
traveler experience by partnering with Boomerang, the leading Lost and Found platform. By joining Boomerang, SYR’s team has both modernized their tech stack and unlocked data insights for their Operations team.
As the leading lost and found platform, Boomerang has a treasure trove of insights about what items people lose, where they lose them, and whether or not they get them back. From the type of business to geography, weather, and even the day of the week, we see it all.
Buckle up, travel industry! Spring Break is here. Airports, airlines, hotels, short-term rentals, cruises, rideshare apps, rent-a-cars, bars, clubs, beaches –– are you ready? As travel surges once again, every department’s tech stacks and internal operations will be stress-tested to the max.
