As your peak season approaches—whether it’s game day, concert season, or the summer travel surge—there’s one thing your business can’t afford to overlook: a streamlined Lost & Found operation. If your organization doesn’t have Boomerang in place, you’re losing valuable time and the opportunity to win over customers’ trust, loyalty, and retention.
For CFOs, every line item in the budget needs justification. But here’s the reality: Not investing in Boomerang’s cutting-edge Lost & Found platform is far more expensive than you think. Let’s break it down together.
The True Cost of an Outdated Lost & Found Process
1. Labor Costs & Operational Inefficiency
Manually handling Lost & Found is a productivity drain. Staff members spend hours logging reports, digging through storage rooms, fielding phone calls, and coordinating returns. Those hours add up fast, and that’s labor cost wasted on inefficiency instead of revenue-generating tasks.
With Boomerang, venues and businesses see up to an 50%+ reduction in time spent on Lost & Found management. That means significant savings in payroll costs and a more optimized workforce.
2. The Customer Experience & Revenue Impact
Customers don’t just expect their favorite companies to provide great experiences… they expect trust, reliability, and service. When a guest loses their phone, wallet, or expensive personal item, how your business handles it determines whether they ever return.
Boomerang partners consistently report a measurable increase in customer satisfaction and retention after implementing our solution. In today’s competitive market, failing to build customer trust means losing repeat business and referrals.
3. The PR & Brand Reputation Risk
Nothing spreads faster than a bad customer experience. One viral social media post about an unhelpful Lost & Found process can damage your brand image in ways that no amount of marketing spend can undo. On the flip side, businesses using Boomerang regularly see customers raving about the ease and effectiveness of getting their lost items back—turning what could be a disaster into a positive brand moment.
4. Shipping & Storage Expenses
Most outdated Lost & Found systems default to shipping items back to customers, which quickly becomes expensive. Worse, without a streamlined process, many items go unclaimed and sit in storage, taking up valuable space.
Boomerang automates the claim process, eliminating unnecessary shipments and reducing storage needs, saving you thousands of dollars in unnecessary logistics costs.
The Budget Reality: Can You Afford NOT to Invest?
Let’s put this into CFO terms: investing in Boomerang isn’t an expense—it’s a cost-saving measure that pays for itself. Between reduced labor costs, increased customer loyalty, and minimized operational headaches, the ROI is clear.
The longer your business waits, the more money you’re wasting on outdated, ineffective Lost & Found processes costing you powerful moments that win over customers.
Get CFO Approval Today
The data is on your side, and the business case is undeniable.
This busy season, don’t let inefficiency and lost revenue define your operations. Secure budget approval now, implement Boomerang, and ensure your Lost & Found isn’t just an afterthought but a competitive advantage.
#FoundOnBoomerang
Skyler Logsdon
CEO, Boomerang
