We’re excited to welcome Gerald R. Ford International Airport (GRR) to the Boomerang Network! As one of the fastest-growing airports in the Midwest, GRR serves over 3 million passengers annually and continues to raise the bar with its smooth, traveler-first approach. Now, they’re taking that customer commitment even further by modernizing Lost & Found through Boomerang.
GRR joins a fast-growing wave of innovative airports partnering with Boomerang to transform Lost & Found from a frustrating black hole into a moment of unexpected delight. With Boomerang, GRR is streamlining operations, boosting return rates, and turning stressful situations into loyalty-building wins for travelers.
“We’re honored to partner with GRR as they join the global wave of airports rethinking the traveler experience,” said Skyler Logsdon, CEO of Boomerang. “Our momentum is compounding because the results are clear: when airports overdeliver in a moment of stress, like losing something important, they earn long-term trust and retention. GRR gets that, and they’re setting the standard for what great airport customer service looks like.”
Welcome to the Boomerang Network, GRR! ✈️
#FoundOnBoomerang
Skyler Logsdon
CEO, Boomerang
